DTDC is India's largest domestic courier and parcel company. DTDC is acronym for Door to Door Courier. It was started as a private company in Bangalore in 1990 by Mr. Subhasish Chakraborty who is also current CMD. It became public limited company in 1994. It has regional offices in Delhi, Gurgaon, Noida, Chandigarh, Mumbai, Ahmedabad, Nagpur, Indore, Pune, Bangalore, Hyderabad, Chennai, Cochin, Kolkata, Patna, Bhubaneswar.
DTDC's major business areas are domestic services, international services, premium express, priority services, supply chain solutions and new world retail. DTDC is now ISO:9000 certified company that means it has standard processes for handling, delivering and tracking couriers. Today DTDC Courier and Cargo company has 5800+ channel partners (franchisee), 5500 direct employees.
Today it is one of the Indian courier multinational company. It has spread its business in surrounding asian countries and have offices in USA, Canada, UK, UAE, Turkey, Singapore, Hongkong, China, Australia, Nepal, Bangladesh, Sri Lanka, Kenya and Pakistan. Recently, French courier major GeoPost has acquired 42 percent stake in DTDC.
DTDC provides an online system for tracking couriers, parcels and consignments. After booking shipment, one can use online tracking system to find current status of shipped package. One need the AWB (Air Way Bill) or Consignment numeber or courier reference number to track shipment parcel. One can track maximum of 25 consignments at a time.
DTDC SMS Tracking
People who do have internet connection and want to track courier pachakge, there is an option of tracking courier by SMS. DTDC provides easy to use SMS tracker to find current status of couriered items.
For tracking Shipment, send SMS in the format 'DTDC Consignment Number' to mobile number 9845324040 (Example: DTDC B22399923).
SMS tracker also provides service to check whether a particular PIN or city is covered by DTDC courier operation.
- To find PIN code serviceability, send 'PIN Pin Code' SMS to 9845324040.
- To find city serviceability, send 'CITY City Name' SMS to 9845324040.
Tracking by E-Mail
People who do not want to check courier status online and who do not want to spend money sending costly SMSes can user E-Mail tracker facilty provided by DTDC courier for shipment tracking.
To use this email tracking option, customer needs to send email to track[at]dtdc.com with shipment or courier number in body of email. Customer can write multiple courier or shipment number in body of email separted by comma to track them all. DTDC will send a return mail with latest status of shipments.
Regional Customer Care Offices Contact Number
Delhi | Gurgaon | Noida | Chandigarh | Mumbai | Ahmedabad | Nagpur | Indore | Pune | Bangalore | Hyderabad | Chennai | Cochin | Kolkata | Patna | Bhubaneswar
B101, Phase - 1, Naraina Indl. Area,
New Delhi - 110028
Shop No.51,52 & 53, Old Delhi Road,
Opp. Maruti Gate No.2, Gurgaon - 122015
Phone: 0124 - 4993560 / 61 68
E - 21A, Sector - 8, Noida - 201301
Phone: 0120 - 3082750 / 755 / 8287313087
Sco. 267, Sector - 35D, Chandigarh - 160036 (PJ)
Phone: 0172 - 4600157 / 158
Plot No.14, Vijay Nagar,
Western Express Highway, Near Virvani Indl. Estate, Goregaon(E), Mumbai - 400063
Phone: 022 - 3300 4444
NO.10, Mill Officers Colony,
Opp. Times of India, Behind Old RBI,
Ashram Road, Ahmedabad - 380009
Phone: 079 - 3300 4444
34, Abhyankar Road,
Near Ramkrishna Math,
Dhantoli, Nagpur - 440012
Phone: 0712 - 3300 4444
LG - 10/11, D.M. Tower, Janjirwala Square, Near Palasia, Race Course Road, Indore - 452001
Phone: 0731 - 3916 627 / 30 / 31
YMCA Complex, City Survey No. 382,
New Rasthapet, Quarter Gate, Pune - 411011
Phone: 020 - 3300 4444
#269, Lahari Towers, 1st Main,
Albert Victor Road, Chamrajpet,
Bangalore - 560018
Phone: 080 - 3300 4444
Plot No.6-11, Survey No. 176/2 & 176/3,
Ratna Co.Op. Society Ltd., Tadbund Junction,
Secundarabad - 500009
Phone: 040 - 3300 4444
#136, MGM Centre, Velachery Road,
Little Mount, Saidapet, Chennai - 600015
Phone: 044 - 3300 4444
No.59/ 3368, APM Buildings,
North Railway Station, Cochin - 682018
Phone: 0484 - 3300 4444
DTDC Bhawan, 404 & 405,
Kaji Nazrul Islam Sarani, VIP Road,
Raghunathpur, Kolkata - 700059
Phone: 033 - 3300 4444
Surya Prabha Mansion, Ground Floor,
Behind LIC, Jeevandeep,
Exhibition Road, Patna - 800001
Phone: 0612 - 3269861 / 3269865 / 3215352 / 3249039
Bhaskar Tower, Ground Floor, Plot No. 73,
Kharvel Nagar, Bhubneshwar - 751001
Phone: 0674-3257821 / 22 / 3208040